Perusse Dot Net

Category: Service

  • Why The U.S. Postal Service Will Fail

    The US Postal Service is the model of efficiency, I shipped a package on the 7th of May, and apparently it likes the Chicago area, because it is on its third visit there…. In roughly the same time it takes Federal Express to move roughly 1 Million iPads from China, the USPS can’t move 1…

  • Waiting again

    Waiting again 45 minutes… The skylight in the waiting room… The exam room, after I fell asleep only to wake up 30 minutes later… Still waiting… Finally found someone, and I was given the standard excuse that there was someone “really sick” that they were working with… It was the medical standard way of saying…

  • Customer Service

    Apparently there is no middle ground, when it comes to customer service. It is either very very good, or just plain sucks. On the top of my list of doing it right, is Garmin, Direct TV and Apple, and at the bottom of the list is Eye-Fi and Mozy… I have several recent examples of…